Firstserv is a government-approved specialist provider of assured cloud services for the UK public & private sector, offering a wide range of managed services.
We have over 25 years of experience of the hosting business, and have developed a large body of knowledge, procedures and accreditations. We are UK – based, with UK support and UK data centres.
Formed in 1998, we have over 25 years of experience of the hosting business, and have developed a large body of knowledge, procedures and accreditations.
We are UK – based, with UK support and UK data centres and our best-of-breed technology can be trusted to keep you online, 100% of the time. Every client has their own dedicated account manager and when technical assistance is required, support is delivered by a named engineer – you’re more than just a ticket in a queue.
The Firstserv commitments
Firstserv is comprised of dedicated, passionate people that combine technical excellence with vertical expertise and a focus on guiding our clients throughout their digital transformation journeys.
It’s our job to deliver the thought leadership and guidance that enables our clients to get technology working for their organisations – not the other way around. By dedicating ourselves to working collaboratively and retaining a thorough understanding of the industries in which we operate, we demonstrate the credibility, trust and track record that makes Firstserv the secure, cloud-led technology partner of choice for organisations throughout the UK public and private sectors.
Managed services
Our Managed Services offerings allow our clients to fully outsource their IT system management and support, enabling them to focus on their core business deliverables, safe in the knowledge that their systems are secure and running optimally. Our centralised Service Desk delivers IT incident resolution to businesses throughout the world, operating on a 24×7 basis and staffed by a team of highly qualified, experienced first, second- and third-line engineers.
Managed solutions
At Firstserv, we work with our clients to not only help them on their digital transformation journey but also to find the best cloud fit for their business. Whether you need a multi-tenant, private, public or a combination of the two via hybrid or multi-cloud environments, Firstserv has a solution to fulfil your business’ needs.
Beyond our core Infrastructure as a Service (IaaS) capabilities, Firstserv offers additional Business Continuity services, including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), as well as a range of managed service offerings to provide you with as much support as you need for your infrastructure.
A G-Cloud 14-approved supplier
Firstserv is a government-approved supplier through the G-Cloud 14 framework.
